Meghalaya’s CM CONNECT resolves over 3,200 grievances in first year, strengthens governance
Meghalaya’s CM CONNECT initiative has successfully addressed over 3,200 citizen grievances in its first year, showcasing the state's commitment to improving governance and enhancing accessibility for the people. Launched in February 2024, the platform operates through multiple channels, including phone calls, WhatsApp messages, and in-person hearings, to directly connect citizens with the Chief Minister's office.
Chief Minister Conrad K Sangma emphasized the importance of accessible and transparent governance, stating, “CM Connect is not just a helpline; it’s a platform for listening, understanding, and acting with urgency.”
One notable success of CM CONNECT was its prompt response to a request for funding to renovate a private school in Ranikor. ₹5.9 lakh from the Chief Minister's ...