ICICI Prudential Life Insurance Reports Record 99.35% Claim Settlement Ratio for Q1-FY2025
ICICI Prudential Life Insurance has set a new industry benchmark with a remarkable claim settlement ratio of 99.35% for the first quarter of FY2025, reaffirming its commitment to customer satisfaction in the Indian life insurance market. The company settled death claims worth ₹381.24 crore during this period, with an impressive average turnaround time of just 1.2 days for non-investigative claims.
Mr. Amish Banker, Chief Operations Officer of Customer Service, emphasized the importance of trust in the insurance industry, stating, “Life insurance ensures financial security for families in the absence of an earning member. We process claims with sensitivity and speed, reflected in our leading ratio.” This achievement highlights ICICI Prudential's consistent performance, improving from a ...










